If you have a large number of clients, I definitely recommend doing online surveys. For smaller numbers you can arrange calls and do short information gathering sessions. Personally, I like to combine these two methods so that I get quantitative data to base my business decisions on from the surveys but also have qualitative info to fill in the picture from the open conversations.

This kind of “listening” to clients is an amazing way to craft an offer that sells because it’s entirely based on customer needs and requests. Hope that helps!

I am separated geographically from my clients and may only see my client once a year..is there an effective method of asking them?

Thanks again for the “enlightened” ideas!